FAQ WinSpirit Australia

Why was this section created?

In the gambling world can also be problems or questions. In this case, the WinSpirit developers created a separate section that contains frequently asked questions. This solution saves managers time in support and facilitates gameplay for players. Here you can find the answer to almost any question – from limits on the deposit ending to step-by-step instructions. These are primarily brief answers which detail all the information for the online casino user. 

The player often does not get support, as it is enough for this section. If these tips did not help you, you could contact the site administration using email or online chat. In the FAQ case, you will receive a quick answer, but managers will need to wait for some time.

How do I make a deposit?

For the first deposit, you need to pass the registration stage, which consists of the following steps:

1. Thanks to the button in the upper right corner, go to the sign up 
2. Enter personal data as well as telephone number and email.
3. Confirm your email address by mail.
4. Enter your account and pass the verification stage.
5. After checking your documents, you can replenish your account in the cashier section.

What methods can I use to deposit at the casino?

On the official WinSpirit casino online page at the bottom are all available payment methods, including:

• Credit cards Visa, MasterCard
• Payment systems: MiFinity, PayDo, eZeeWallet, BP Wallet, Flexepin, Neosurf
• Cryptocurrency: Bitcoin, Ethereum, XRP, DAI, Litecoin, Tether, USD coin

You can use all of these ways, as they are all reliable.

Which steps should I make before making the first deposit?

You must have a personal account and also go through the verification process. This security measure is necessary to ensure that the Win Spirit administration is convinced that the banking method belongs to your identity. You may be asked to send your passport, the bill for communal payments, ask for an actual address for accommodation, as well as request a photo of a credit card or a personal account. These measures are standard for gambling platforms. Players may not worry about their data as they pass the encryption stage.

What is the Casino Rewards VIP loyalty program?

This program is available to all players. Once you have made your first bet, you automatically become a regular member of this program. It means 12 levels increase with your bets. The more you bet, the higher your rank. As a result, starting at Level 4, you have a no deposit bonus in the form of weekly Winspirit online casino cashback. You can return up to 15% of your lost money. This is a great chance to get some of your cash back and access new rewards and VIP services.

Why can I not make a withdrawal?

This problem has several causes:

• You have not gone through the verification process
• You have not done the wagering conditions of the bonuses.
• You make a withdrawal to a new payment system or a new card you have not used before
• You have several WinSpirit casino accounts.
• There was a request from the security service
• Invalid withdrawal limit

How do I join the loyalty program?

It is elementary – you need to make your first bet. After this manipulation, you get points, which are called CP and are equal to 1 dollar. As you increase your levels, you will receive more and more prizes and cashback. For the last five levels, you can receive the following rewards:

• Ruby: 30% deposit bonus, 7% Cashback, 30 FS
• Sapphire: 30% deposit bonus, 8% Cashback, 50 FS
• Pink Diamond: 20% deposit bonus, 10% Cashback, 250 AUD
• Blue Diamond: 750 AUD bonus, 20% deposit bonus, 12% Cashback
• Red Diamond: 1 500 AUD bonus, 20% deposit bonus, 15% Cashback

How Do I Download More Games?

Win Spirit features more than 2,000 games from the best 48 providers. You can use only this arsenal because you cannot make additional downloads. You can play slot machines, instant payouts, all possible table games, and Winspirit live casinos with real dealers. If you want to win significant sums in just one Winspirit free spins online casino, you need to play jackpots.

How do I register in Video Poker?

Enter your account on the casino page. Next, you need to choose one of the types of poker you like the most. After that, you can start the game with your first bet. In video poker, you need a strategy, as almost everything depends on you, not the machine.

How old do I need to be to play at WinSpirit casino?

To play on this website, you must be over 18 years old. This is the standard limit, but sometimes you can find restrictions 19+. You must use only personal payment systems. Otherwise, you will not be able to pass the verification stage and play for real money.

Are WinSpirit casino games 100% fair?

Of course, since the online casino received a gaming license from the government of Curacao.

Why is my game not working correctly?

The platform presents only proven providers, so all products should work quickly and smoothly. If you have such a problem, check your Internet connection. If you are playing from the phone, there may be some incompatibility that will negatively affect the download of the game.

Isn’t my question listed?

If you did not find a question or answer in the list, then you can contact customer support, where you will answer exactly everything.